Yes!
Some items in our store may be offered to you as a subscription. This cancellation policy lays out how you can change or cancel these kinds of purchases.
- When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
- Your payment details will be stored securely and you'll be charged for each of these deliveries.
- If you don't want to continue a subscription you can cancel it. If you want to cancel or change your subscription, you can do it at any time prior to the next scheduled fulfillment date.
- Your order confirmation and reminder emails have links to your order. You can manage your subscription from there.
- You can also manage and cancel subscriptions by logging into your customer account at: https://biocidin.com/account/login or by calling customer service at least one business day in advance of the next fulfillment date at: 800-775-414.
- You can cancel a paid order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.