Ordering and Support

Check here for answers to account, ordering, and payment questions.

• Who is authorized to sell or distribute Biocidin Botanicals® products?
• How do I make sure my products are authentic?
• How do I place an order?
• How do I navigate the shopping cart?
• How do I review my cart total?
• Do I have to have an account to place an order?
• How do I activate an account on Biocidin.com?
• How do I apply for a wholesale/professional account with Biocidin?
• I am having trouble logging in to my account. What should I do?
• I cannot remember my password. How do I reset it?
• The password reset isn't working. How can I access my account?
• Can I update my account info?
• Can I change my order?
• What payment methods do you accept?
• Do you have my credit card on file? Can you store credit card information?
• How do I view my order history?
• Does Biocidin Botanicals® have a Scholarship/Donation Program?
• Do we provide product usage support and/or medical advice?
• Does Biocidin have a Patient Direct program?
• Does Biocidin Botanicals® have a Subscribe and Save program?
• How can I manage my subscription, make changes, or cancel it if needed, and what happens if a subscribed product is out-of-stock?
• What are the details of the Biocidin Botanicals subscription policy?