What are realistic shipping times?

What about shipping delays?


  • UPS and USPS continue to face higher than usual parcel volumes due to the pandemic and have had to adapt their operations to keep employees safe. Shipping may extend beyond the standard 5-7 business days.
  • During this time, couriers are delivering packages (on average) 2+ business days later than their service-level guarantees. 
  • It is also common for USPS and UPS tracking to show a package as “delivered” that arrives within the next 2-3 business days.
  • Contact our office to inquire about expedited shipping options at 1-800-775-4140 option 1.

Tip! We recommend placing orders for your products early when possible to allow extra time for your order to arrive and to avoid possible treatment-plan disruptions.