- If you receive a package that is damaged, save the original box and all of its contents, and contact the Customer Service Team within 3 business days with your order number for a replacement or refund.
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Biocidin Botanicals®, in its sole discretion, will either replace or provide a credit for all products accepted as returns.
- Please email customerservice@biocidin.com or call 1-800-775-4140 (Ext. 1).
- All barcodes on product labels must be intact.
- Products with labels that have been altered in any way are non-returnable.