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How can I manage my subscription, make changes, or cancel it if needed, and what happens if a subscribed product is out-of-stock?

  • Subscriptions entail receiving repeat deliveries based on the chosen duration and frequency.
  • Payment details are securely stored, and charges are made for each delivery.
  • Cancellation or changes to subscriptions can be made anytime before the next scheduled fulfillment date.
  • Manage subscriptions through the accessible links on your order confirmation and reminder emails or by logging into your customer account at https://biocidin.com/account/login.
  • Contact customer service at least one business day in advance of the next fulfillment date for assistance at 800-775-4140.
  • If a subscription product is out-of-stock, payment may still be collected, and the order fulfilled when inventory becomes available.
  • Orders can be canceled before fulfillment; after fulfillment, full or partial refunds can be requested according to the returns policy.